Suggestions
Our software is an invitation to collaborative design. Please do not
hesitate to contact us with an idea for a feature you are looking for: it might be a
piece of functionality others have not thought of before, but would have great use for.
Our product line has been built from scratch from users' suggestions. Although many
ideas do not make it into public releases immediately, each one is carefully taken into
consideration. Constructive criticism of the current design is always welcome.
Problems
If you are having a problem with our package, be it its installation
process, the software itself, or rather a third-party cooperative component, we would
like to know about it. Your problem might be a legitimate bug, but then again it might
be something that can be easily resolved over e-mail. If we can replicate and correct
the problem you are experiencing, a dedicated fix is usually scheduled for the next
service release. In case of serious, usability-limiting technical issues, a special
update can be prepared as soon as technically feasible.
Services
If you are an organization that requires software customization before
considering deployment, by all means contact us.
E-Mail
Feedback: feedback-17{a*t}rfcons.com
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